499btd Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data protection policies.
Introduction and Purpose
499btd ("we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). This privacy policy explains what types of personal information we collect, how we use it, who we may share it with, and how you can maintain control over your information.
This policy applies to the 499btd.cam website and all related services. Please read this policy carefully before using our services. By registering with 499btd or using our services, you are agreeing to the terms of this privacy policy.
What Information We Collect
499btd collects various types of information in order to provide its services. The types of information collected are described in detail below:
2.1 Registration and Identity Information
When you create an account with 499btd, we collect the following information:
- Full name (as it appears on your national ID card or passport)
- Date of birth (for age verification, minimum 21 years)
- Email address
- Mobile number
- Username and password (stored in encrypted form)
- Preferred language and currency
2.2 Identity Verification (KYC) Information
To ensure secure transactions and prevent money laundering, we may collect the following information for identity verification:
- Photo or scanned copy of National ID Card (NID) or passport
- Selfie or live photo verification
- Proof of address (utility bill, bank statement, etc.)
2.3 Financial and Transaction Information
During deposit and withdrawal processes, we collect the following information:
- bKash, Nagad, Rocket, or Upay account number
- Transaction amount and date
- Transaction reference number
- Account balance and gaming history
2.4 Technical and Usage Information
When you visit our website, we automatically collect the following information:
- IP address and device type
- Browser type and version
- Operating system
- Page visit logs and session duration
- Information obtained from cookies and similar tracking technologies
- Referral URL (the site you came from)
How Information Is Used
We use the information we collect only for specific and legitimate purposes. 499btd uses your information for the following reasons:
| Purpose of Use | Type of Information |
|---|---|
| Account creation and management | Registration information, identity information |
| Age and identity verification (KYC) | NID, passport, selfie |
| Deposit and withdrawal processing | Financial and transaction information |
| Customer service and support | Contact information, session logs |
| Fraud prevention and security | Technical information, IP address |
| Sending bonuses and promotional offers | Contact information, gaming history |
| Platform improvement and analysis | Usage information, cookie data |
| Meeting legal obligations | All relevant information |
Information Sharing and Third Parties
499btd may share your information with the following trusted parties in limited circumstances:
4.1 Service Provider Partners
Running our services requires the support of certain technology partners. These include payment processing services (bKash, Nagad, Rocket, Upay), game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.), and cybersecurity services. These partners are given only the information necessary for their specific work and operate under strict confidentiality agreements.
4.2 Legal Authorities
As part of legal obligations, such as a court order or a valid request from a government authority, we may provide relevant information. In such cases, we fully comply with all applicable legal requirements.
4.3 Fraud Prevention
To protect account security and prevent fraud, information may be verified with industry-standard identity verification services. This protects the interests of both you and us.
4.4 Business Changes
In the event of a future merger, acquisition, or asset transfer, collected information may be transferred to the new operating entity. In such cases, we will notify you in advance.
Cookies and Tracking Technologies
The 499btd website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of its services.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions, security verification, and core functionality. These cannot be disabled.
- Functional cookies: Used to remember language preferences, game settings, and personalized experience.
- Analytics cookies: Used to measure website traffic and analyze user behavior. This information helps improve our services.
- Marketing cookies: May be used to show you relevant advertisements or offers based on your preferences.
5.2 Cookie Controls
You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may prevent some 499btd services from working properly. Browser settings are usually found in the "Tools" or "Settings" menu.
Data Security Measures
499btd applies industry-standard security measures to protect your information. Our security practices are as follows:
- SSL/TLS encryption: All data transmission on the website is protected by 256-bit SSL encryption. You can confirm this by looking for the lock icon in your browser.
- Password hashing: Your password is never stored directly — only a strong encrypted hash is kept.
- Firewall and intrusion detection: Our servers are protected by industry-standard firewalls and active monitoring systems.
- Access controls: Only authorized personnel can access information on a need-to-know basis.
- Regular security audits: Our systems undergo regular security assessments.
- Data backup: Information is preserved through secure and encrypted backup systems.
Data Retention Period
499btd retains your information for as long as necessary. Retention periods are determined as follows:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Even after an account is closed, records of legal obligations and financial transactions are retained for the applicable period.
- KYC documents: Identity verification documents are retained in accordance with regulatory requirements.
- Transaction logs: Financial transaction records are retained to meet applicable legal requirements.
- Technical logs: Server and access logs are generally retained for a limited period.
Once the required period has passed or there is no legal obligation to retain it, we securely delete or anonymize your information.
Your Rights and Choices
As a member of 499btd, you have the following rights regarding your personal information:
Right to access You can request a copy of the personal information we hold about you at any time.
Right to rectification If any of your information is incorrect, you can request a correction. You can also update some information yourself through your account settings.
Right to erasure In certain circumstances, you can request that your personal information be deleted, though it may not be possible to delete all information if legal obligations exist.
Right to object to processing You can object to marketing communications or non-essential data processing, and you can unsubscribe from marketing emails.
Right to data portability You can request your information in a standard, machine-readable format.
Right to restrict processing In some cases, you can request that the use of your information be limited.
To exercise these rights, contact us via live chat or email. We will generally respond to your request within a reasonable time.
Protection of Minors
499btd is strictly closed to anyone under the age of 21. We do not knowingly collect or process personal information from anyone under the age of 21.
If you believe a minor is using our services, please notify our support team immediately. We will take prompt action.
International Data Transfers
Some of our technology partners and service providers are located outside Bangladesh. As a result, your information may be transferred to or processed in another country.
In such cases, 499btd ensures that:
- All data transfers follow industry-standard security protocols (SSL/TLS encryption).
- Strict confidentiality agreements are in place with third-party partners.
- The security and privacy standards for your data are maintained at a level equivalent to those applicable in Bangladesh.
Contact Us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us:
Live Chat
Get support in Bengali 24/7. Live chat typically gets the fastest response.
Available 7 days a week, 24 hours a day
We generally try to resolve your requests or complaints within a reasonable time. For complex requests, we will keep you updated.